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Introduction

RPA hype is at its peak and many enterprises are continuing to struggle to progress with their RPA initiatives, at times taking months to conclude proofs of concept and realizing less value than they had expected from RPA implementations.

Highlights

  • Only a few vendors have developed dedicated AI intellectual property to deliver superior intelligent process automation (IPA) capabilities. This is an area for improvement for most RPA platform vendors.
  • The split between unattended versus attended automation is tilted toward the latter, and likewise, RPA platforms are used more for the automation of back-office processes.
  • RPA adoption in Asia-Pacific, Latin America, and Europe will accelerate over the next 18 months. RPA software spending in North America will continue to grow at a rapid rate, albeit over a higher relative base.

Features and Benefits

  • Understand the value proposition and limitations of RPA as an approach to process automation.
  • Gain insight into factors leading to failure of enterprise RPA implementations.

Key questions answered

  • Which factors should be considered to ensure that RPA initiatives stay on track and deliver significant value?
  • What are the limitations of traditional RPA as an approach to process automation?
  • What is the reality of IPA adoption in terms of AI/ML capabilities and key use cases?

Table of contents

Summary

  • Introduction
  • Download 1: RPA Platforms Market: Enterprise Adoption Trends and Challenges