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Introduction

At PegaWorld 2018, Pegasystems announced the launch of its successor to Pega 7, Pega Infinity, aimed squarely at major enterprises and their digital transformation programs.

Highlights

  • Pega Infinity unites customer engagement and process automation to create a digital transformation platform.

Features and Benefits

  • Learn why this is the company's most important launch in recent years.
  • Learn how enterprises seeking a faster start to digital transformation can use Pega Infinity to develop the digital layer between legacy systems and customers.

Key questions answered

  • How is Pega Infinity different from Pega 7?
  • How can Pega Infinity be used as a catalyst for digital transformation?

Table of contents

Ovum view

  • Summary
  • Pega Infinity unites customer engagement and process automation to create a digital transformation platform
  • AI and RPA go mainstream with Pega Infinity
  • Successful digital transformation hinges on a customer engagement platform allied to enterprise coherence

Appendix

  • Further reading
  • Author