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On December 5, 2018, Ofcom proposed to designate BT and KCOM as the providers of the UK's broadband universal service obligation (USO). It also began consulting on the rules that should apply to them in delivering the service.


  • The UK's broadband USO of 10Mbps compares very favorably with those of the rest of Europe. Many other member states have not been so progressive, stating only the requirement for a functional connection, which tends to mean just dial-up speeds.

Features and Benefits

  • Evaluates Ofcom's USO for broadband proposal.
  • Assesses funding mechanisms for the USO for broadband.

Key questions answered

  • What are the key areas being consulted on in Ofcom's USO proposal?
  • How does the UK's USO compare globally?

Table of contents

Ovum view

  • Summary
  • Ofcom's proposal should ensure that customers in rural areas receive the same quality of service as urban customers
  • 10Mbps speed broadband is required to meet an average UK household's digital needs
  • A common approach globally to funding the cost of USOs is a financial contribution from all operators


  • Further reading
  • Author