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Introduction

On the market for more than a decade, mobile PBX services have occupied a niche in the larger market for cloud-based business communications services. But mobile PBX services have recently gained momentum, with top-tier operators around the world introducing and aggressively marketing them.

Highlights

  • Mobile network operators are overcoming obstacles that once prevented them from offering mobile PBX services.
  • They are expanding the once-limited target market of their offerings and are marketing them more aggressively.

Features and Benefits

  • Assesses top trends driving mobile PBX services.
  • Details how operators differentiate their mobile PBX services.

Key questions answered

  • What are mobile-native UC services and how do they differ from standard UC services?
  • Who offers mobile UC services?
  • How do operators differentiate their mobile PBX services?

Table of contents

Summary

  • Catalyst
  • Ovum view
  • Key messages

Recommendations

  • Recommendations for enterprises
  • Recommendations for service providers

Mobile PBX services on the rise

  • Disjointed communications experiences
  • Making business communications natively mobile
  • Growing momentum for mobile PBX services

Delivering a differentiated mobile PBX service

  • Different approaches to how the service is offered
  • Different approaches in what the service delivers

Appendix

  • Methodology
  • Further reading
  • Author