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Introduction

This case study examines how German digital direct bank N26 created its banking platform to support European expansion

Highlights

  • For these new banking competitors the ability to scale readily and to adapt to changing needs is imperative
  • N26 achieved its aims of European expansion and has been able to support significant customer growth

Features and Benefits

  • Understand how N26 selected its core banking provider
  • Understand the benefits of a cloud-based core banking platform

Key questions answered

  • What was the approach taken by N26 in its core banking strategy?
  • What were the key lessons learnt?

Table of contents

Summary

  • Catalyst
  • Omdia view
  • Key messages

Recommendations for the retail banking industry

  • Recommendations for banks
  • Recommendations for vendors

N26 selected core banking vendor Mambu to underpin its European expansion plans

  • Setting the business context
  • The building of N26’s proprietary banking platform
  • Figure 1: N26’s approach to developing its new banking platform

Lessons learned

  • Be open to finding technology partners for point projects – it does not have to be all or nothing
  • Choose your partners carefully – cultural fit matters
  • Consider a cloud-based approach – it can offer a step change in speed of deployment
  • Get the technology approach right first time – this avoids having to unpick difficult development decisions later
  • Ease the path of international expansion – a single, global platform brings benefits
  • Build resilience into your organization – avoiding over reliance on any one part of infrastructure aids growth
  • Turn crises into opportunities – make long-term improvements rather than short-term fixes

Appendix

  • Methodology
  • Further reading
  • Author