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Introduction

DXC and its delivery partners believe that a greater focus on employee needs is the key to successful workplace transformation. While technology choice is clearly important, it is too often introduced without enough consideration of the needs of the company and its workers.

Highlights

  • Companies that really succeed in transforming their workplace have put their employees at the heart of the process from the outset.

Features and Benefits

  • Understand how DXC and its partners help customers approach workplace transformation.
  • Identifies some of the challenges that enterprises face in introducing technology.

Key questions answered

  • Why is profiling employee roles important?
  • How can organizations adapt to changing roles?
  • Why are people factors so important when introducing tools?

Table of contents

Summary

  • Catalyst
  • Ovum view
  • Key messages

Recommendations

  • Recommendations for enterprises
  • Recommendations for service providers

DXC is changing its approach to workspace

  • Workplace and mobility united

How companies should approach workplace transformation

  • Those who cannot adapt to change cannot adopt new ways of working
  • Identify the pain points first, then resolve these with the right tools
  • Enterprises must find ways to drive adoption

Measuring the success of workplace transformation

  • Just how do you measure "better collaboration"?
  • An engaged and motivated workforce is an important predictor of success
  • NPS tells you if what you are doing is valued by customers

Only people can change a business, not technology

  • Too much focus on workplace tools will not deliver benefits

Appendix

  • Methodology
  • Further reading
  • Author