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Technology is helping organizations continue to operate during this pandemic. You can use the opportunity to create a more flexible, agile, and resilient organization.


  • Organizations are coming to grips with remote working technology. However, to gain long-term benefits, you need to look at more than technology. Successful change requires a concerted and coordinated plan that addresses three key areas: people, processes, and technology.

Features and Benefits

  • Identifies the opportunity provided by the current pandemic isolation rules to extend remote-working arrangements.
  • Identifies the nontechnology aspects of normalizing remote working within organizations.

Key questions answered

  • How can an organization leverage the current pandemic situation to implement ongoing remote working?
  • What factors other than technology need to be addressed to encourage remote working within your organization?

Table of contents

Omdia view

  • Summary
  • We are proving that remote-working technology works
  • Significant advantages for large-scale remote working
  • Modifying work practices beyond the workplace


  • Further reading
  • Author