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Managed storage services will continue to grow, but enterprises will be more confident in a cloud model. IT service providers must be able to offer both delivery models.


  • The migration to cloud is also expected to accelerate especially when the uncertainty eases and this will have a major impact several datacenter related services.

Features and Benefits

  • Identify the challenges for service providers for infrastructure services.
  • Analyzes the impact of COVID-19 on demand for infrastructure services.

Key questions answered

  • What are the drivers for infrastructure services over the next five years.
  • What will be the near-term challenges to growth for infrastructure services.

Table of contents


  • Infrastructure services growth takes a hit from COVID-19
  • Figure 1: Global infrastructure services forecast, 2020─25
  • Cloud budgets remain resilient
  • Figure 2: COVID-19 public cloud budget
  • Recommendations for IT service providers


  • Methodology
  • Further reading
  • Author