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Regulation continues to be one of the cornerstones of the telecoms, media, and technology (TMT) industry. This brief is intended to help service providers, regulators, and technology vendors understand and prepare to respond to the key regulatory trends in TMT in 2020.


  • Regulators and industry players are entering a new phase in dealing with most of these issues, given the crucial role of high-speed networks for the digital economy. Creating a level regulatory playing field that promotes investment, competition, innovation, consumer protection, and general economic welfare is a key challenge for modern regulators.

Features and Benefits

  • Analyzes the main regulatory trends in 2020.
  • What are the recommendations for regulators and for service providers?

Key questions answered

  • How will regulators respond to the industry developments that will influence the course of TMT for years to come?
  • What are the main regulatory challenges for the digital players?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for service providers
  • Recommendations for regulators

Challenges posed by tech giants

  • Seeking a level regulatory playing field, starting with taxes
  • Regulatory sandboxes

Preparing for 5G

  • Technology is gaining momentum
  • No spectrum means no 5G
  • Developing a 5G spectrum roadmap should be a priority for regulators

Data protection, privacy, and security

  • Data protection breaches continue to occur despite regulatory intervention
  • Regulating cybersecurity of 5G networks should be a key concern on the regulatory agenda
  • IoT and AI pose unique challenges that go beyond traditional telecoms-focused regulation
  • An appropriate ethical and legal framework is much needed to support AI, in addition to existing data protection laws
  • The privacy threat posed by facial recognition needs to be addressed in earnest in 2020

Achieving universal broadband connectivity and reducing the digital divide is a priority

  • Governments provide state aid to focus on broadband
  • Governments focus on national digital strategy

Consolidation and infrastructure-sharing trend will challenge some regulators

  • Infrastructure sharing
  • Mergers


  • Methodology
  • Further reading
  • Authors