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Introduction

ICT Enterprise Insights is a primary research program of over 6,600 enterprises on their IT investment plans and strategies for 2020. This brief looks at the key findings from respondents from the retail banking industry.

Highlights

  • Digital transformation has moved beyond digital channels, with legacy modernization and employee enablement now central.

Features and Benefits

  • Provides insight from senior ICT executives from the industry on their ICT strategies and investment plans for 2020.
  • Analyzes regional variations in ICT investment priorities.

Key questions answered

  • What are the top technology priorities for retail banks in 2020?
  • Where will ICT investment be directed in retail banking for 2020?

Table of contents

Summary

  • Introduction
  • Download 1: 2020 ICT Enterprise Insights in the Retail Banking Industry