Service Provider Markets, Digital Consumer Insights, Forecas...
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Global Head of Consultancy
Experience 26+ years
Richard Mahony is Global Head of Consultancy at Omdia (formerly Ovum). He was previously research director for the Service Provider team, specializing in managed services, service management, and commercial arbitration.
Richard’s career spans more than 20 years in advising service providers, their vendors, and enterprise customers. His service provider advisory experience includes strategy development, proposition assessment, and business-case development for emerging services.
At Omdia, Richard has managed a range of projects, helping service providers shape their next-generation network strategies and services. He has also advised on a range of Europe’s largest MNC and public-sector managed-services contracts.
Service Provider Markets
SAP has announced a new growth strategy for its industry business unit, which includes an overhaul of the Leonardo product portfolio and new customer engagement service models.