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Enabling better strategic decision making in a changing ICT world


The migration of traditional on-site enterprise ICT to managed and cloud delivery models is driving service providers to both compete against, and partnering with, an ever more complex ecosystem of vendors and platform providers. While the market for telco-led strategic global ICT services grew over 10% in 2016, leading systems integrators (SIs) have seen their business models challenged. SIs dominate discussions of transformation and digitization, but in a more automated, cloud-based ICT world, the question is how they will profit from their industry experience.


With a sharp focus on changing enterprise buyer priorities, our market data enables service providers to make better decisions when faced with changing technologies, competitive landscapes, and user and customer demands. Forecaster delivers the market tracking data and services forecast enterprise service providers need to understand the increasingly sophisticated enterprise buyer and to quantify sales.


Forecasts include:

  • Corporate-Liable Mobile Connections, Revenue

  • Employee-Liable Mobile (BYOD) Connections

  • Enterprise Fixed Broadband Subscription, Revenue

  • Enterprise Fixed Voice Subscription, Revenue

  • IP VPN

  • IT Services Market: Cloud Services

  • IT Services Markets

  • Consulting

  • Outsourcing

  • Systems Integration

  • Telco-Managed ICT Services

  • Unified Communications Services

Forecaster - Enterprise Services

Anticipate Future Trends | Ovum

Comprehensive enterprise services coverage

Tracking and forecast data for corporate mobile connections, BYOD, broadband, voice, VPN, cloud services, consulting, offshoring, systems integration, and unified communications services.

Anticipate Future Trends | Ovum

Enterprise service provider

Market data that enables you to understand changing enterprise buyer priorities, identify new revenue opportunities, and benchmark your competition.

Anticipate Future Trends | Ovum

Enterprise services market metrics

Integrated view of revenue, market share, subscriptions, CAPEX, and other KPIs with the ability to drill down to regional data across service technologies.

Latest research

  • All Categories
  • Cloud & Data Center
  • Digital Consumer Services
  • Enterprise IT Verticals
  • Enterprise Technology
  • Intelligent Automation Technology
  • IoT Technologies & Strategies
  • Media & Entertainment
  • Media Delivery
  • Service Provider Enterprise
  • Service Provider Infrastructure
  • Service Provider Markets
All Categories
  • Research agenda 2020

    5G Accelerator, Consulting Services, Consumer and Entertainm...

    Research agenda 2020

    Providing authoritative data, market analysis and vertical industry expertise for TMT decision makers.

Leading Analysts


Evan Kirchheimer

Research VP, Service Provider & Communications UK 24 + years experience
Specialities include ServiceProvider
Products covered Service Providers

Brian Washburn

Practice Leader, Network Transformation & Cloud USA 29 + years experience
Specialities include Cloud, ServiceProvider
Products covered Service Providers

Gareth Sims

Research Director, Forecasting and Data Analysis UK 21 + years experience
Specialities include Data and forecasting
Products covered Service Providers

Introducing Ovum’s new Forecaster data service

Companies in the rapidly changing telecommunications, media, and technology industry require accurate and up-to-date market data when making strategic investment decisions. Forecaster provides market sizing and forecasts for 37 technologies across 35 service types, 230+ markets, with 2,500+ operator/company profiles.