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Nokia has positioned itself as an end-to-end provider of vendor services and is actively pursuing new opportunities in 5G, software, cloud, IoT, and new verticals


  • Nokia was third largest player, behind Huawei and Ericsson in terms of total telecoms services revenue, according to Ovum data, taking $8.4bn of the market.

Features and Benefits

  • Examines how Nokia is expanding its IT services portfolio and associated capabilities.
  • Explores the challenges Nokia faces in extending its customer base in other vertical sectors.
  • Discusses the impact of the restructuring of Nokia's services business.

Key questions answered

  • How is Nokia positioned against its vendor services peers?
  • Where is Nokia targeting its services investment?
  • What are the new growth opportunities for Nokia going forward?

Table of contents


  • Catalyst
  • Ovum view

SWOT assessment

  • Strengths
  • Weaknesses
  • Opportunities
  • Threats

Company background

  • Organization
  • Services organization
  • Financials

Positioning in services

  • Positioning against other network vendors
  • Key capabilities and investment strategy
  • Partners

Services portfolio

  • 5G
  • Analytics and AI
  • Cloud
  • Deploy
  • Fixed Network
  • IoT
  • Managed Services
  • Services for Industry and the Public Sector
  • Technical Support


  • Methodology
  • Further reading
  • Author