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Describing IT activities and roles in five layers is a useful way of showing how IT operates or should operate. This helps CIOs describe what IT does and why it does it.


  • A new way of describing IT activities that increases executive understanding, helping them to make rational decisions about IT resources, funding, and prioritization.
  • Establishes a foundation for IT budgeting, benefits description, and IT project prioritization.

Features and Benefits

  • Provides a communication tool that simplifies IT and dramatically increases non-IT executives' understanding of IT operations, roles, and activities.
  • Introduces the concept of momentum and the five layers associated with it.
  • Provides the foundation for IT budgeting, prioritization and benefits realization.

Key questions answered

  • How can all of IT's activities be described in one simple model?
  • How can IT projects be rationalized for compliance and infrastructure?

Table of contents

Ovum view

  • Summary
  • What business really wants from IT
  • Every organization has momentum
  • Five layers and organizational momentum


  • Further reading
  • Author