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This report discusses the opportunities and challenges associated with unified endpoint management that enterprises and service providers need to be aware of.


  • New employee demands and work styles are bringing about change in end-user computing. Unified endpoint management can help enterprises embrace these changes.

Features and Benefits

  • Learn why unified endpoint management is of growing interest to organizations.
  • Learn how UEM capabilities can help businesses realize new efficiencies and improve user experiences.

Key questions answered

  • Why is enterprise interest around UEM growing?
  • How can UEM help businesses improve employee productivity and leverage mobility in a more transformative fashion?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for enterprises
  • Recommendations for vendors
  • Recommendations for service providers

New work styles are bringing about changes in end-user computing

  • More devices and more apps = more challenges and more opportunities
  • Managing technology in a more cohesive fashion
  • Evolving work styles
  • Getting started with UEM

UEM can help organizations realize new efficiencies and help improve user experiences

  • True UEM helps organizations optimize business processes and workflows
  • The digital workplace
  • Improving app management benefits both IT and employees
  • Enhancing security by embracing a modern management approach

Challenges and opportunities associated with UEM extend beyond just the technological

  • A people-centric approach trumps a technology-centric approach
  • Migrating from one management model to another currently represents the biggest challenge
  • New co-management capabilities can help overcome some complexities
  • UEM should enable new ways of working as opposed to being layered on top of legacy approaches


  • Methodology
  • Further reading
  • Author