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The Office of Communications (Ofcom), the UK's regulatory authority, has completed the second round of reviews for all markets in the EC's 2014 recommendation. The country has made significant progress in next-generation access (NGA) coverage, reaching over 98% by the end of 2017. However, there is still room for improvement, particularly in rural areas.


  • Ofcom launched investigations into Three UK and Vodafone UK to assess their compliance with the EU's net-neutrality rules.
  • The European Parliament approved a new audiovisual media services (AVMS) directive.
  • Ofcom completed market review of several wholesale markets in 2018.

Features and Benefits

  • Offers details of the relevant regulated markets and the players identified as dominant in these markets.
  • Provides a detailed understanding of the regulatory environment in the UK.

Key questions answered

  • What remedies are imposed at the retail and wholesale levels for fixed and mobile services in the UK?
  • What are the current regulation and telecoms policies in the UK?

Table of contents


  • In brief
  • Ovum view

Regulatory framework

  • National regulatory authority
  • Key legislation and regulation
  • Current status of market analysis


  • Spectrum policy
  • Wireless licensing

Wholesale fixed regulation

  • Services subject to regulation
  • Voice interconnection
  • Wholesale access
  • Wholesale broadband services

Wholesale mobile regulation

  • Services subject to regulation
  • Mobile termination charges
  • Roaming obligations
  • MVNO access

Other services subject to regulation

  • The retail market
  • The regulation of bundles
  • Quality of service
  • Advertising of broadband speeds
  • Terminating and switching out of contracts
  • VoIP
  • Regulatory position on OTTs
  • Regulatory position on IoT/M2M
  • Numbering policy
  • Data protection regulation

Universal service

  • Universal service provider
  • Universal service fund
  • Universal service obligation for broadband


  • Methodology
  • Author