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This report assesses IBM's Telecom Analytics solution with the goal of understanding how well it meets CSPs' network analytics requirements.


  • IBM provides a full portfolio of data sourcing, data management, and analytics capabilities that support its IBM network analytics solutions.
  • The IBM Customer and Network Analytics, IBM Netcool Operations Insight, IBM Operations Analytics, and the IBM Application Accelerator Framework (IBM AAF) form the core of IBM's network analytics solutions. Other products include IBM SPSS Modeler and IBM Cognos Analytics.

Features and Benefits

  • Highlights the strengths and weaknesses of IBM's Telecom Analytics solution.
  • Reveals the opportunities and threats that IBM might experience in the network analytics market.

Key questions answered

  • What makes IBM Telecoms Analytics stand out in the network analytics market?
  • What are the likely challenges that IBM would face in the network analytics market?
  • What can IBM do to strengthen its positioning in the network analytics market?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages

Recommendations for CSPs

  • Why consider IBM Telecom Analytics solution?

SWOT analysis

  • Strengths
  • Weaknesses
  • Opportunities
  • Threats

Data sheet

  • Key facts about the IBM Telecom Analytics solution


  • Methodology
  • Further reading
  • Author