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The recent lack of clarity and coordination between the South African telecoms regulator – ICASA – and the DTPS had a major impact on the country’s telecoms market. For instance, the dispute between the regulator and the DTPS has led to a delay in the allocation of spectrum in the 700MHz, 800MHz, and 2600MHz bands.


  • The high cost of data services in the country continues to be a concern. It is among the highest in the world, and this has been a point of contention.
  • The approved National Integrated ICT Policy White Paper offers extensive powers to the DTPS.
  • ICASA continues to put consumer interest high on the regulatory agenda. The regulator's intention to enhance consumer benefit is evident from its focus on areas such as universal service and QoS.

Features and Benefits

  • Gain a detailed understanding of the regulatory environment in South Africa.
  • Learn about spectrum policy in the country.

Key questions answered

  • What initiatives has the regulator taken to improve competition in the country?
  • What services are subject to regulation in the fixed and mobile wholesale markets in South Africa?

Table of contents


  • In brief
  • Ovum view

Regulatory framework

  • National regulatory authority
  • Key legislation and regulation
  • Current status of market analysis


  • Spectrum policy
  • Wireless licensing

Wholesale fixed regulation

  • Services subject to regulation
  • Voice interconnection
  • Wholesale access
  • Wholesale broadband services

Wholesale mobile regulation

  • Services subject to regulation
  • Mobile termination charges
  • Roaming obligations
  • MVNO access

Other services subject to regulation

  • The retail market
  • The regulation of bundles
  • Quality of service
  • Advertising of broadband speeds
  • Terminating and switching out of contracts
  • VoIP
  • Regulatory position on OTTs
  • Regulatory position on IoT/M2M
  • Numbering policy
  • Data protection regulation

Universal service

  • Universal service provider
  • Universal service fund
  • Universal service obligation for broadband


  • Methodology
  • Further reading
  • Author