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The Saudi Arabian telecoms market is one of the most mature markets in the Middle East, with high mobile voice services penetration of over 124%. In October 2017, the CITC concluded its long-delayed market review and designated STC as the dominant operator. Further to a spectrum auction in February 2018, the CITC auctioned more frequencies in January 2019. The CITC also granted a fixed line services license to a second operator.


  • Recent auctions have provided operators with much-needed spectrum to begin launching 5G services.
  • Saudi Arabia is one of the first countries in the Middle East and North Africa region to consult on a new framework for IoT.
  • The Saudi government has launched the third phase of the broadband expansion project to improve coverage to rural areas.

Features and Benefits

  • Outlines the relevant regulated markets and the dominant players in these markets.
  • Provides a detailed understanding of the regulatory environment in Saudi Arabia.

Key questions answered

  • What remedies are imposed at the retail and wholesale levels in Saudi Arabia?
  • What are the current telecoms regulations and policies in Saudi Arabia?

Table of contents


  • In brief
  • Ovum view

Regulatory framework

  • National regulatory authority
  • Key legislation and regulation
  • Current status of market analysis


  • Spectrum policy
  • Wireless licensing

Wholesale fixed regulation

  • Services subject to regulation
  • Voice interconnection
  • Wholesale access
  • Wholesale broadband services

Wholesale mobile regulation

  • Services subject to regulation
  • Mobile termination charges
  • SMS termination
  • Roaming obligations
  • MVNO access

Other services subject to regulation

  • The retail market
  • The regulation of bundles
  • Quality of service
  • Advertising of broadband speeds
  • Terminating and switching out of contracts
  • VoIP
  • Regulatory position on OTTs
  • Regulatory position on IoT/M2M
  • Numbering policy
  • Data protection regulation

Universal service

  • Universal service provider
  • Universal service fund
  • Universal service obligation for broadband


  • Methodology
  • Author