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Introduction

As part of Ovum's ongoing Telco Services Innovation Radar project, we reviewed 94 announcements of innovative services launched by service providers around the world in December 2017. Our selection for innovation of the month is Safaricom’s Jitambulishe identity verification solution.

Highlights

  • As part of Ovum's ongoing Telco Services Innovation Radar project, we reviewed 94 announcements of innovative services launched by service providers around the world in December 2017. Our selection for innovation of the month is Safaricom’s Jitambulishe identity verification solution.

Features and Benefits

  • Identifies the most innovative service launched in December 2017
  • Identifies the need for such a service in its home and comparable markets

Key questions answered

  • What was the most innovative service launched in December 2017?
  • How is it useful to its market?

Table of contents

Ovum view

  • Summary
  • Telco aims to cut vetting process and speed up customer care services
  • Reducing identity theft and fraud attempts

Appendix

  • Further reading
  • Author