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Our selection for innovation of the month in April is AT&T’s nationwide public safety communications platform dedicated to first responders in the US. The network, called FirstNet, is the first of its kind in the US and was built as a private–public partnership with the First Responder Network Authority over the last 12 months.


  • For AT&T, as a leading provider of a wide range of services to all market segments, the FirstNet network core will be a springboard for ongoing innovation and advanced functionality across the business.

Features and Benefits

  • Identifies the most innovative service launched in April 2018.
  • Identifies the need for such a service in the company's home and comparable markets.

Key questions answered

  • What was the most innovative service launched in February 2018?
  • How is it useful to its market?
  • How is it useful to other markets and service providers?

Table of contents

Ovum view

  • Summary
  • FirstNet leverages AT&T's core competencies
  • Next steps: Evolve network capabilities and apply best practices across the business


  • Further reading
  • Author