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Part 2 of Ovum’s latest report on managed security services consists of profiles of the 13 managed security service providers (MSSPs) included in Ovum Decision Matrix: Selecting a Managed Security Services Provider, EMEA, 2018–19.


  • Ovum has done the legwork for enterprise customers, assessing MSSPs on more than 80 managed security criteria.
  • Ovum’s Decision Matrix assessment methodology has been refined over hundreds of hours of research that reflects customer and supplier feedback.

Features and Benefits

  • Find out what qualities make some managed security service providers market leaders, while others are challengers or followers.
  • Find out how leading telecoms carriers’ security services history and strategies compare with those of IT services specialists and pure-play managed security services providers.

Key questions answered

  • Which managed security service providers offer the winning combination of services and resources in the EMEA region?
  • What should enterprises look for in a managed security services provider?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for enterprises
  • Recommendations for service providers

MSSP profiles

  • Atos (Ovum recommendation: Challenger)
  • BT (Ovum recommendation: Challenger)
  • Capgemini (Ovum recommendation: Follower)
  • CenturyLink (Ovum recommendation: Follower)
  • DXC Technology (Ovum recommendation: Challenger)
  • IBM Security (Ovum recommendation: Leader)
  • Infosys Security (Ovum recommendation: Follower)
  • NTT Security (Ovum recommendation: Challenger)
  • Orange Cyberdefense (Ovum recommendation: Challenger)
  • Secureworks (Ovum recommendation: Leader)
  • TCS (Ovum recommendation: Follower)
  • Telefónica ElevenPaths (Ovum recommendation: Challenger)
  • Verizon (Ovum recommendation: Leader)


  • Methodology
  • Further reading
  • Author