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This report complements the Ovum Decision Matrix: Selecting a Managed Security Services Provider, Americas, 2018–19 (aka the MSSP ODM). It provides more detailed profiles of, and comment on, the 15 managed security services providers included in the MSSP ODM.


  • Profiles provide more details on the 15 large MSSPs that were part of the MSSP ODM Americas report and additional information, including a SWOT review of each provider.

Features and Benefits

  • Helps customers determine who might be best for evaluation as a prospective provider for managed security services with a focus on the Americas region.
  • Provides MSSPs with strong data about the 15 MSSPs that are profiled, as well as information on trends in MSS and provider direction and strengths.

Key questions answered

  • Which large MSSPs should customers consider to help them with security services in the Americas?
  • How do these MSSPs compare and compete in the Americas market?
  • What are the strengths and weaknesses of these 15 MSSPs?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for enterprises
  • Recommendations for service providers

MSSP profiles

  • Atos (Ovum recommendation: Challenger)
  • AT&T (Ovum recommendation: Challenger)
  • BT (Ovum recommendation: Challenger)
  • Capgemini (Ovum recommendation: Follower)
  • CenturyLink (Ovum recommendation: Follower)
  • DXC Technology (Ovum recommendation: Challenger)
  • IBM Security (Ovum recommendation: Leader)
  • Infosys Security (Ovum recommendation: Follower)
  • NTT Security (Ovum recommendation: Follower)
  • Orange Cyberdefense (Ovum recommendation: Challenger)
  • Secureworks (Ovum recommendation: Leader)
  • TCS (Ovum recommendation: Follower)
  • Telefónica ElevenPaths (Ovum recommendation: Challenger)
  • Trustwave (Ovum recommendation: Challenger)
  • Verizon (Ovum recommendation: Leader)


  • Methodology
  • Further reading
  • Author