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Introduction

This report highlights a vendor that provides a platform for analyzing and acting on consumer feedback from Wonderflow

Highlights

  • Wonderflow provides an intuitive and frictionless end-to-end approach designed for the business user.
  • Unlike market research or common survey platforms, Wonderflow analyzes unsolicited consumer feedback through advanced natural language processing (NLP).
  • Wonderflow has attracted some major, globally recognized business-to-consumer (B2C) customers and has ambitions to scale rapidly across the world.

Features and Benefits

  • Shows how the Wonderflow consumer feedback platform enables enterprises serving consumers to gain and analyze feedback for new product development or customer experience improvement
  • Provides an example of how the Wonderflow platform uses advanced NLP to decipher consumer motivation
  • Discusses how the platform is designed for any business user and is intuitive and simple to use, providing more rapid results than traditional approaches

Key questions answered

  • What is Wonderflow and how does it help B2C companies gain actionable insights into consumers?
  • How does the Wonderflow platform work?

Table of contents

Summary

  • Catalyst
  • Key messages
  • Ovum view

Recommendations for enterprises

  • Why put Wonderflow on your radar?

Highlights

  • Background
  • Current position

Data sheet

  • Key facts

Appendix

  • On the Radar
  • Further reading
  • Author