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Digital One is an omnichannel banking solution that provides a single customer view across all channels from branch banker/teller and contact center, to online and mobile.


  • . FIS's equity stake in technology partner Zenmonics is fueling this expansion, which has seen it broaden its target customer base into the significant, albeit consolidating, pool of North American mid-tier and community banks.
  • FIS is also making a strong push with Digital One internationally, particularly in Asia-Pacific and Europe where omnichannel banking is still strong.
  • While it is a recent entrant to this broader, true omnichannel space, the underlying technology architecture, its broader capabilities, and overall presence in banking and payments make Digital One worthy of consideration in a crowded marketplace.

Features and Benefits

  • Looks at how FIS plans to expand its footprint for Digital One both inside the US and internationally.
  • Learns how the future product roadmap will leverage AI technologies to deliver new functionality.

Key questions answered

  • What is Digital One, and how is it positioned in the market?
  • Where is FIS looking to expand its Digital One footprint?

Table of contents


  • Catalyst
  • Key messages
  • Ovum view

Recommendations for enterprises

  • Why put FIS Digital One on your radar?


  • Background
  • Current position
  • Future developments

Data sheet

  • Key facts


  • On the Radar
  • Further reading
  • Author