Edify's business communications service platform, Huddle, combines unified communications (UC), communications platform-as-a-service (CPaaS), and contact center (CC) support in one environment, with artificial intelligence (AI) embedded at the core.
- The founders of Edify built its Huddle platform with UC, CPaaS, and CC from the ground up to solve the pervasive challenge of siloed data.
Features and Benefits
- Shows how enterprises can track customer activity along journeys.
- Demonstrates how AI-powered bots unite conversations along work streams.
Key questions answered
- How does Edify unite teams along a customer journey?
- What is Edify's unique differentiator in the contact center category?
Table of contents
Recommendations for enterprises
Why put Edify on your radar?