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Introduction

The Dutch telecoms market has good coverage (99.5%) and take-up of advanced fixed broadband. The Dutch telecoms market has undergone considerable changes over time with the approval of the VodafoneZiggo merger in 2016 and the merger of T-Mobile and Tele2 in 2019.

Highlights

  • The ACM has issued its key recommendations for the multiband spectrum auction.
  • The ACM concluded the market review of the wholesale fixed access market.
  • The CBb has overturned ACM's decision on wholesale fixed telephony markets.

Features and Benefits

  • Provides an outline of the regulatory landscape in the Netherlands.
  • Offers detailed analysis of the upcoming broadband policies in the country.

Key questions answered

  • What are the current telecoms regulations and policies in the Netherlands?
  • What remedies are imposed at the retail and wholesale levels for fixed and mobile services in the Netherlands?

Table of contents

Summary

  • In brief
  • Ovum view

Regulatory framework

  • National regulatory authority
  • Key legislation and regulation
  • Current status of market analysis

Spectrum

  • Spectrum policy
  • Wireless licensing

Wholesale fixed regulation

  • Services subject to regulation
  • Voice interconnection
  • Wholesale access
  • Wholesale broadband services

Wholesale mobile regulation

  • Services subject to regulation
  • Mobile termination charges
  • Roaming obligations
  • MVNO access

Other services subject to regulation

  • The retail market
  • The regulation of bundles
  • Quality of service
  • Advertising of broadband speeds
  • Terminating and switching out of contracts
  • VoIP
  • Regulatory position on OTTs
  • Regulatory position on IoT/M2M
  • Numbering policy
  • Data protection regulation

Universal service

  • Universal service obligation
  • Universal service provider
  • Universal service fund
  • Universal service obligation for broadband

Appendix

  • Methodology
  • Author