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This report updates the telco-managed enterprise services market for 2018-19, based on major deals data for 2017 and previous years.


  • Ranks 15 regional-to-global telco-owned service providers by share of major enterprise deals

Features and Benefits

  • Compare global telcos with regional challengers for market position in major B2B deals, and in market approach.
  • Evaluate prospects for global services in 2019

Key questions answered

  • What are the factors affecting the volume and value of major B2B deals in 2018-19
  • What are service providers doing in response to market conditions and pressures?

Table of contents


  • In brief
  • Ovum view
  • Recommendations

Market status

  • Top 1,000 under a cloud
  • Center of gravity shifts to the US
  • Spotlight on midtier challengers

Market dynamics

  • Global services telco slow down
  • Global services market takes a regional route

2019 market outlook

  • Big telcos keep the big business
  • Professional managed services will be a bigger part of the large enterprise deal requirement
  • Cloud service providers take aim in managed services
  • Telcos take the pain; enterprises can benefit


  • Methodology
  • Further reading
  • Author