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Ovum recently completed a survey of IT leaders in more than 800 enterprises with over 1,000 employees, in 13 countries, exploring their priorities for investment in the future workspace. This report discusses key findings from this research, particularly in the mobility context.


  • Organizations across sectors and geographies are investing in the future workspace. Improving productivity is a core driver of this desire to evolve, as is encouraging heightened levels of collaboration and improving their ability to respond to changing customer needs.

Features and Benefits

  • Learn about the key enterprise mobility objectives and challenges identified by organizations.
  • Discusses the growing popularity and appeal of unified endpoint management.

Key questions answered

  • What is the impact of new technologies on physical workspaces?
  • Why are mobile apps fundamental to an enterprise mobility initiative?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for enterprises
  • Recommendations for vendors
  • Recommendations for service providers

The modern workspace comprises new tools and new ways of working

  • The digital workspace should enable and empower people
  • Improving employee productivity is the top driver of workplace investment
  • Enabling a more flexible and mobile workforce
  • Digital workplace investment priorities

Mobility is a key element of the future workplace

  • The modern worker is mobile
  • Ensuring security and compliance is a key objective, but UEM is garnering a lot of support too
  • Approaches to managing mobility
  • Managed mobility services
  • Modernizing legacy systems and applications

A variety of emerging technologies are set to impact the mobile workplace

  • Immediate interest in analytics and CPaaS is strong
  • Improving employee productivity is the key benefit organizations associate with emerging technologies
  • Introducing new technologies is no easy task – good change management will be crucial
  • Support and assistance from external parties will be valuable


  • Methodology
  • Further reading
  • Author