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Introduction

There has been a rising demand in India for communities with private living, high security, and advanced amenities, and there are rapid innovations burgeoning in the spheres of home security, automation, and customer services.

Highlights

  • Alcatel-Lucent Enterprise and its channel partners have successfully extended their businesses to integrate residential and visitor management with a smart community solution, using Alcatel-Lucent Enterprise's Rainbow CPaaS.

Features and Benefits

  • Understand how CPaaS can help service providers/value-added resellers to differentiate by integrating communications into other relevant applications to build a smart solution
  • Discusses how a smart community solution can help gated communities to simplify visitor management processes, and bring in collaboration, security, and convenience to their residents.

Key questions answered

  • How service providers can build a unique service on a communication platform to drive serious advancements in their offers to cater to industrial needs.
  • How gated communities use a smart solution with embedded real-time communication to connect with residents and streamline visitor management.

Table of contents

Summary

  • Catalyst
  • Ovum view
  • Key messages

Recommendations

  • Recommendations for service providers

Using a vibrant platform to enhance community security and services

  • Setting the business context
  • Bringing the strategy to life
  • Outcome assessment

Appendix

  • Methodology
  • Further reading
  • Author