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There has been a rising demand in India for communities with private living, high security, and advanced amenities, and there are rapid innovations burgeoning in the spheres of home security, automation, and customer services.


  • Alcatel-Lucent Enterprise and its channel partners have successfully extended their businesses to integrate residential and visitor management with a smart community solution, using Alcatel-Lucent Enterprise's Rainbow CPaaS.

Features and Benefits

  • Understand how CPaaS can help service providers/value-added resellers to differentiate by integrating communications into other relevant applications to build a smart solution
  • Discusses how a smart community solution can help gated communities to simplify visitor management processes, and bring in collaboration, security, and convenience to their residents.

Key questions answered

  • How service providers can build a unique service on a communication platform to drive serious advancements in their offers to cater to industrial needs.
  • How gated communities use a smart solution with embedded real-time communication to connect with residents and streamline visitor management.

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for service providers

Using a vibrant platform to enhance community security and services

  • Setting the business context
  • Bringing the strategy to life
  • Outcome assessment


  • Methodology
  • Further reading
  • Author