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Based on a survey of 100 enterprises in South Africa, this report provides insight into ICT decisions relating to network, cloud, and security from a variety of verticals.


  • Enterprises are expecting more value from service providers. There is strong interest in artificial intelligence (AI)/machine learning (ML) in cloud platforms, especially as key workloads move to the cloud. Enterprises are also looking for service providers with a strong track record in managing hybrid cloud environments.

Features and Benefits

  • Identifies the top market opportunities in network, cloud, and security services in South Africa.
  • Evaluates the challenges that enterprises face in deploying emerging network, cloud, and security services and how service providers can assist.

Key questions answered

  • What are the market drivers for network, cloud, and security services in South Africa over the next 12 to 24 months?
  • What are the main criteria that enterprises use when selecting a provider of network, cloud, and security services?

Table of contents


  • Introduction
  • Download 1: Digital Enterprise Services Insights: Network, Cloud, and Security in South Africa, 2019−20