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Brazil has one of the largest and most mature telecoms markets in Latin America, but the sector has been hit by the ongoing economic and political crisis. The telecoms regulator has been working hard to improve market conditions.


  • The regulator's focus areas include market competition, broadband coverage, and quality of service (QoS).
  • National broadband coverage is high on regulatory agenda, but fiber fails to deliver.
  • With greater focus on QoS, Brazil has reported a decline in complaints from telecoms users.

Features and Benefits

  • Provides an outline of the regulatory landscape in Brazil.
  • Offers a detailed understanding of the upcoming broadband policies in the country.

Key questions answered

  • What are the current telecoms regulations and policies in Brazil?
  • What remedies are imposed at the retail and wholesale levels for fixed and mobile services in Brazil?

Table of contents


  • In brief
  • Ovum view

Regulatory framework

  • National regulatory authority
  • Key legislation and regulation
  • Current status of market analysis


  • Spectrum policy
  • Wireless licensing

Wholesale fixed regulation

  • Services subject to regulation
  • Voice interconnection
  • Wholesale access
  • Wholesale broadband services

Wholesale mobile regulation

  • Services subject to regulation
  • Roaming obligations
  • MVNO access

Other services subject to regulation

  • The retail market
  • The regulation of bundles
  • Quality of service
  • Advertising of broadband speeds
  • Terminating and switching out of contracts
  • VoIP
  • Regulatory position on OTTs
  • Regulatory position on IoT/M2M
  • Numbering policy
  • Data protection regulation

Universal service

  • Universal service provider
  • Universal service fund
  • Universal service obligation for broadband


  • Methodology
  • Further reading
  • Author