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AI is an undoubted work in progress. Feeling the impact of AI – from its early days at the dawn of the modern computer, through today and its integration into devices, apps, and the networks that connect them and that we use every day – has been a long time coming.

AI viewpoints is a selection of Ovum’s latest thought leadership on AI, demystifying the technology while exploring it’s true value.

AI Viewpoints

Analyst

Adam Holtby

Senior Analyst, Workspace Services UK 13 + years experience
Specialities include Digital Transformation, IT Service Management, Employee Engagement and Productivity
Products covered Enterprise IT, Service Providers
Analyst

Adaora Okeleke

Senior Analyst, Telecoms Operations and IT UK 14 + years experience
Specialities include Customer Experience Management, Customer Relationship Management, Vendor Services, Big Data and Analytics
Products covered Enterprise IT, Service Providers
Analyst

Alexander Harrowell

Senior Analyst, SoHo and SME, IT and Telecoms UK 13 + years experience
Products covered Service Providers
Analyst

Eden Zoller

Principal Analyst, Smart Living UK 26 + years experience
Specialities include OTT, Process Automation and AI, Data Monetisation, ServiceProvider, Mobile Payments, Smart Home
Products covered Media & Entertainment
Analyst

Hansa Iyengar

Senior Analyst, Advanced Digital Services USA 12 + years experience
Specialities include Digital Transformation, Enterprise Services, IT
Products covered Service Providers