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Recent technological innovations are enabling schools to take better advantage of the way in which their systems, services, and staff can better support their increasingly complex objectives.


  • Analytics remains an important area of investment for schools for 2019/20, with an overall growth score of 35%.

Features and Benefits

  • Identifies nine major investment areas for higher education institutions in 2019/20.
  • Identifies nine major investment areas for higher education technology in 2019/20.
  • Explains the importance of evolving IT models to become more business driven.

Key questions answered

  • What are the major investment areas for technology for higher education institutions in 2019/20?
  • How can schools become more student centric?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for institutions
  • Recommendations for vendors

Student-centric experiences are built on advanced technology

  • Students are looking for engagement, ownership of their educational journey

Digital transformation is a cross-enterprise endeavor

  • Cloud services enhance institutional and technological innovation
  • Digital transformation involves the evolution of the IT organization


  • Methodology
  • Further reading
  • Author