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Introduction

This report explores the trends shaping how organizations are mobilizing the workplace in an effort to transform employee experiences and realize operational efficiencies.

Highlights

  • A business-wide need to improve productivity and employee experiences is driving interest in workplace mobility.
  • As workstyles and mobile technologies evolve, so must the approaches businesses adopt in mitigating cybersecurity risks.
  • A partnership approach is becoming increasingly attractive to businesses looking to reduce mobile workforce complexities.

Features and Benefits

  • Discusses key workplace mobility trends and the business drivers shaping the market for mobility management technologies and services.
  • Assesses how emerging technologies, such as AI and machine learning, are set to impact mobility in the workplace, benefiting end users and system administrators.
  • Discusses the increased importance organizations are attaching to working with experienced partners and service providers in achieving workplace mobility objectives.

Key questions answered

  • As the workforce becomes more mobile, how do approaches to security need to change?
  • What are the key trends shaping the market for workplace mobility products and services?
  • How are organizations maturing approaches to workplace mobility?

Table of contents

Summary

  • Catalyst
  • Ovum view
  • Key messages

Recommendations

  • Recommendations for enterprises
  • Recommendations for vendors
  • Recommendations for service providers

Improving productivity and employee experiences is driving interest in workplace mobility

  • The mobile device is a productivity hub that supports new working experiences
  • Mobile is essential to better connect the entire workforce
  • Interest in UEM is being driven by a need to embrace a more modern endpoint management approach
  • Modernizing traditional systems and applications

As work styles and mobile technologies evolve, so must the approaches businesses adopt in mitigating cybersecurity risks

  • Mobile workforce security should be a business-wide concern
  • New UEM capabilities are helping businesses defend against mobile threats, but education will also be important
  • A better-connected and integrated approach to securing the digital workspace is needed
  • Mobile security will be one of the biggest opportunities for automation and machine learning in the context of mobility policy
  • Enriching interfaces with virtual assistants

Managing mobility complexities with the help of capable partners

  • The digital workplace is not just about introducing new tools and services, it requires major organizational shift and change
  • Enterprises will be increasingly reliant on the help of professional services
  • Mobility management solutions can be adopted via multiple different partners

Appendix

  • Methodology
  • Further reading
  • Author