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Chantel Cary

Senior Analyst

Country USA

Experience 10+ years

Chantel-Cary-Ovum
Chantel Cary works in Omdia's Telecoms Operations and IT practice. A senior analyst, she focuses on business support systems (BSS), in particular revenue management systems.

Chantel has led research projects across the BSS domain, including on telco-billing priorities, telco digital transformation strategies, and the impact of analytics on the customer experience. Her research interests include revenue management, policy and charging rules function (PCRF), and understanding the requirements of next-generation BSS.

Chantel previously worked for Dish Network via Stream Global Services in the Dominican Republic. Her role included overseeing operations for customer and technical support at Dish Network. 

Events Chantel is speaking at

22 Sep 2020 , 11:00

Webinar

WEBINAR - Capitalizing on the 5G opportunity with agile BSS

Presenters:
  • Chantel Cary

Analyst Articles

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  • Amdocs acquires BSS vendor, Openet

    Service Providers, Enterprise IT

    Amdocs acquires BSS vendor, Openet

    On 23 July, Amdocs announced it had come to an agreement to acquire BSS vendor Openet for $180m. While Amdocs has been on an acquisition spree over the last four years to strengthen its position in the face of an evolving telecoms industry, how Openet fits into the big picture is yet to be seen.

  • Oracle focuses on 5G charging and containerization in latest Billing and Revenue Management release

    Service Providers, Enterprise IT

    Oracle focuses on 5G charging and containerization in latest Billing and Revenue Management release

    In late April Oracle released the latest version of Billing and Revenue Management (BRM), which includes upgrades including the full containerization of the product, full compatibility with 5G networks, and enhanced charging capabilities for 5G.

  • ZTEsoft rebrands as Whale Cloud and launches d-BEP, cloud-native BSS

    Service Provider Technology, Enterprise Decision Maker

    ZTEsoft rebrands as Whale Cloud and launches d-BEP, cloud-native BSS

    Telecoms technology vendor ZTEsoft has rebranded as Whale Cloud following investment from Alibaba Group. Leveraging Alibaba's cloud and AI capabilities, Whale Cloud has launched d-BEP, a cloud-native BSS product.

  • The CLOUD Act could slow CSP investment in cloud

    Service Provider Technology, Enterprise Decision Maker

    The CLOUD Act could slow CSP investment in cloud

    Though CSP investment in cloud is rapidly increasing, the recently passed CLOUD Act in the US brings some uncertainty for CSPs and cloud vendors as CIOs attempt to understand “who owns the data.”

  • Blockchain has more to offer CSPs than inventory management

    Service Provider Technology, Enterprise Decision Maker

    Blockchain has more to offer CSPs than inventory management

    Blockchain is not just for the financial services industry; it can improve automation, collaboration, customer experience, and monetization opportunities for CSPs undergoing digital transformation.

  • Cloud BSS market heats up as Oracle launches Oracle Monetization Cloud

    Enterprise Technology IT, Service Provider Technology, Enter...

    Cloud BSS market heats up as Oracle launches Oracle Monetization Cloud

    With the recent launch of Oracle Monetization Cloud, the cloud BSS market is heating up in the telecoms industry. Oracle is just one of many large telecoms software vendors to bring a cloud BSS product to market.

  • Managing B2B Customer Engagement in the Digital Age

    Consumer and Entertainment Services

    Managing B2B Customer Engagement in the Digital Age

    As enterprises attempt to improve workplace productivity, manage changing end-user expectations, and address the new challenges that digital imposes on their organizations, telcos must in turn manage those changing requirements.