Ovum Webinar – The Enterprise Connect 2019 Debrief
Thursday 28th March – 9am San Fran / 12pm New York / 4pm London
Ovum's collaboration and customer experience thought leaders explore key learnings from the event, highlight vendors and technologies to watch, and explain the implications for the market.
From team collaboration to AI, from CPaaS to CCaaS and UCaaS, from the evolving use of video to balancing assisted vs automated service, join Ovum analysts as they explore the major trends and themes from Enterprise Connect 2019. We highlight the key takeaways, assess the impact on the market, and explore the implications for enterprises and their suppliers.
Presenter - Tim Banting – Principal Analyst, Workspace Services
Presenter - Ken Landoline – Principal Analyst, Customer Experience
Contributor - Mila D’Antonio – Principal Analyst, Customer Experience
Moderated by: Eric Krapf and Beth Schultz, Enterprise Connect